At Daetwyler UK, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.daetwyler.co.uk (“Site”). By using our Site, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with our Site, such as when you:
- Register for an account;
- Contact us through email or other means;
- Make a purchase or request a quote;
- Subscribe to our newsletter;
- Participate in surveys or promotional activities.
The types of personal information we collect may include:
- Name;
- Email address;
- Mailing address;
- Phone number;
- Company name;
- Job title;
- Payment information.
We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behaviour on our Site.
Use of Your Information
We may use your personal information to:
- Process orders, quotes, or service requests;
- Provide customer support;
- Communicate with you about our products, services, and promotions;
- Improve our Site and services;
- Analyse usage trends and user preferences;
- Detect and prevent fraud, security breaches, or other malicious activities;
- Comply with legal obligations and enforce our Terms of Service;
- Fulfil any other purpose for which you provide your consent.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information with:
- Our service providers who perform services on our behalf, such as payment processing, shipping, or hosting;
- Our affiliates, subsidiaries, or parent company;
- Third parties, if required by law or legal process, or to protect our rights, property, or the safety of our users or others.
Cookies and Tracking Technologies
We may use cookies, web beacons, or other tracking technologies to collect non-personal information, improve your browsing experience, and understand user behaviour. You may adjust your browser settings to block or manage cookies.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
- analysis – we use cookies to help us to analyse the use and performance of our website and services; and
- cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you may not be able to use all the features on our website.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information to us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
We are committed to working with you to resolve any privacy concerns you may have and to ensure the protection of your personal information.
Last updated: 22/03/2023